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Terms & Conditions
This site is owned and operated by Stephanie Tizzard (Hosmer) under the brand name The Visual Narrator® “we” or “us”. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please email us at email@example.com
We want you to love our products but if for any reason you are unhappy with your purchase, please contact us on firstname.lastname@example.org to arrange a refund or replacement.
If a refund is required then you must return the goods in their original condition and we will process a refund for you within 30 days providing the goods are returned in a saleable condition.
We are unable to reimburse the postage on items that are being returned unless they are faulty. Contact us within 7 working days if your item arrived faulty, we are not responsible for items damaged in transit but will contact the delivery company responsible to enquire of damage. Personalised items cannot be returned unless faulty.
Ownership of Rights
All rights, including copyright, in this website are owned by or licensed to The Visual Narrator®. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of The Visual Narrator®. You may not modify, distribute or re-post anything on this website for any purpose.
Accuracy of Content
The Visual Narrator® has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, The Visual Narrator® disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. The Visual Narrator® shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
Damage to your Computer
The Visual Narrator® makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. The Visual Narrator® shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
How will we use your details?
About Cookies and the way we use them
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
You are able to correct errors on your order up to the point at which you click on “submit” or “make payment” on the final page of our ordering process.
Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. Your delivery charges will be clearly indicated at checkout.
Acknowledgment and Acceptance of your Order
If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details. Our acceptance of your order will take place upon despatch of the product(s) ordered.
Under the distance selling regulations, you have the legal right to cancel your order within seven working days of receipt of the goods. Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered.
Links to Other Websites
We have placed links on this website to another website we think you may want to visit (). Miss Papercut® cannot accept any liability in respect of the use of these websites.
Exclusions of Liability
Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of The Visual Narrator® or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with Law. If any provisions of these disclaimers and exclusions shall be unlawful, void, or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Other Legal Notices
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.
Changes to Legal Notices
We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.
Use of this Website from outside the UK
The Visual Narrator® makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Law, Jurisdiction, and Language
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with UK Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of the UK. All contracts are concluded in English.
These terms and conditions do not affect your legal rights.